Berbagi Pengetahuan adalah Kekuatan: Perspektif Teori Pertukaran Sosial dan Efek Pemediasi Berganda Komitmen Belajar dan Adaptasi Interpersonal

  • Indri Yani Agustin Universitas Islam Indonesia
  • Handrio Adhi Pradana Universitas Islam Indonesia
Abstract views: 180 , pdf downloads: 107
Keywords: Interpersonal Adaptability, Job Satisfaction, Learning Commitment, Knowledge Sharing Practices

Abstract

This study investigates the mediating effect of learning commitment and interpersonal adaptation on the relationship between knowledge sharing practices and job satisfaction. This study involved 152 respondents, including teaching staff and education staff at Universitas Islam Indonesia. The sampling technique was carried out purposively based on tenure and employment status categorisation. Since the model is a regression analysis with multiple mediations, the mediating effect was examined using Hayes's PROCESS technique. The results found that sharing knowledge practices positively and significantly impacted job satisfaction. They were learning commitment and interpersonal adaptation succeeded in multiple mediating effects on the relationship between knowledge sharing practices and satisfaction. Theoretical and practical contributions are also discussed in this paper.

References

Becerra-Fernandez I, Sabherwal R. Knowledge Management: Systems and Processes. New York: Routledge: 2014.

Lumbantobing P. Manajemen Knowledge Sharing Berbasis Komunitas. Bandung: Knowledge Management Society Indonesia: 2011.

Jacobson MJ, Wilensky U. Complex Systems in Education: Scientific and Educational Importance and Implications for The Learning Sciences. The Journal of the Learning Sciences 2006;15(1):11-34. doi: 10.1207/s15327809jls1501_4.

Thibaut J, Kelly HH. The Social Phychology of Groups. New York: Willey: 1959.

Blau PM. Exchange and Power in Social Life. New York: Wiley: 1964.

Malik MS, Kanwal M. Impacts of Organizational Knowledge Sharing Practices on Employees’ Job Satisfaction. Journal of Workplace Learning 2018;30(1):2–17. doi: 10.1108/jwl-05-2016-0044.

Kianto A, Vanhala M, Heilman P. The Impact of Knowledge Management on Job Satisfaction. Journal of Knowledge Management 2016;20(4):621–636. doi: 10.1108/JKM-10-2015-0398.

Alyoubi B, Hoque R, Alharbi I, Alyoubi A, Almazmomi N. Impact of Knowledge Management on Employee Work Performance: Evidence from Saudi Arabia. The International Technology Management Review 2018;7(1):13-24. doi: 10.2991/itmr.7.1.2.

Trivellas P, Akrivouli Z, Tsifora E, Tsoutsa P. The Impact of Knowledge Sharing Culture on Job Satisfaction in Accounting Firms. The Mediating Effect of General Competencies. Procedia Economics and Finance 2015;19:238-247. doi: 10.1016/s2212-5671(15)00025-8

Dalati S, Alchach H. The Effect of Leader Trust and Knowledge Sharing on Staff Satisfaction at Work: Investigation of Universities In Syria. Business, Management and Education 2018;16:190-205. doi: 10.3846/bme.2018.2852.

Spector PE. Job Satisfaction: Application, Assessment, Causes and Consequences. United States: Sage Publications: 1997.

Robbins SP, Judge TA. Organizational Behavior 15th Ed. New Jersey: Pearson Education: 2013.

Locke EA. The Nature and Causes of Job Satisfaction. NewYork: John Wiley and Sons: 1976.

Usmanova N, Yang J, Sumarliah E, Khan SU, Khan SZ. Impact of Knowledge Sharing on Job Satisfaction and Innovative Work Behavior: The Moderating Role of Motivating Language. VINE Journal of Information and Knowledge Management Systems 2021;51(3):515-532. doi: 10.1108/VJIKMS-11-2019-0177.

Watkins KE, Marsick VJ. Towards a Theory of Informal and Incidental Learning in Organizations. International Journal of Lifelong Education 1992;11(4):287–300. https://doi.org/10.1080/0260137920110403

Amstrong M. Armstrong’s Handbook of Human Resource Management Practice 11th ed. London: Kogan Page Limited: 2009.

Brouwer J, Jansen, E. Beyond Grades: Developing Knowledge Sharing in Learning Communities as a Graduate Attribute. Higher Education Research and Development 2019;38(2):219–34. doi: 10.1080/07294360.2018.1522619.

Park S, Kim, E. Fostering Organizational Learning through Leadership and Knowledge Sharing. Journal of Knowledge Management 2018;22(6):1408–1423. doi: 10.1108/JKM-10-2017-0467.

Hegazy F, Ghorab K. The Effect of Knowledge Management Processes on Organizational Business Processes’ and Employees’ Benefits in an Academic Institution’s Portal Environment. Communications of the IBIMA 2015:b1-32. doi: 10.5171/2015.928262.

Ryu G, Moon SG. The Effect of Actual Workplace Learning on Job Satisfaction and Organizational Commitment: The Moderating Role of Intrinsic Learning Motive. Journal of Workplace Learning 2019;31(8):481–97. doi: 10.1108/JWL-05-2019-0061.

Zamir Z. The Impact of Knowledge Capture and Knowledge Sharing on Learning, Adaptability, Job Satisfaction and Staying Intention: A Study of the Banking Industry in Bangladesh. International Journal of Entrepreneurial Knowledge 2019;7(1):46–64. doi: 10.2478/ijek-2019-0004.

Liu Y, Esangbedo MO, Bai S. Adaptability of Inter-Organizational Information Systems Based on Organizational Identity: Some Factors of Partnership for the Goals. Sustainability (Switzerland) 2019;11(5):1436-1456. doi: 10.3390/su11051436.

André K, Baird J, Swartling AG, Valturius G, Plumer R. Analysis of Swedish Forest Owners’ Information and Knowledge-Sharing Networks for Decision-Making: Insights for Climate Change Communication and Adaptation. Environmental Management 2017;59(6):885-897. doi: 10.1007/s00267-017-0844-1.

Ployhart RE, Bliese PD. Individual Adaptability (I-ADAPT) Theory: Conceptualizing the Antecedents, Consequences, and Measurement of Individual Differences in Adaptability. In: Shawn BC, Pierce LG, Salas E, editors. Understanding Adaptability: A Prerequisite for Effective Performance within Complex Environments (Advances in Human Performance and Cognitive Engineering Research). Bingley: Emerald Group Publishing Limited 2006(6):3-39. doi: 10.1016/S1479-3601(05)06001-7.

Pulakos ED, Sharon A, Michelle A, Donovan, Plamondon KE. Adaptability in the Workplace: Development of a Taxonomy of Adaptive Performance. Journal of Applied Psychology 2000;85(4):612-624. doi: 10.1037/0021-9010.85.4.612.

Sony M, Mekoth N. The Relationship between Emotional Intelligence, Frontline Employee Adaptability, Job Satisfaction and Job Performance. Journal of Retailing and Consumer Services 2016;30:20–32. doi: 10.1016/j.jretconser.2015.12.003.

Creswell JW. Research Design: Qualitative, Quantitative, and. Mixed Methods Approaches. Newbury Park: Sage Publications: 2009.

Umar H. Metode Penelitian untuk Skripsi dan Tesis Bisnis. Jakarta: PT Raja Grafindo Persada: 2013.

The PL, Sun H. Knowledge Sharing, Job Attitudes and Organisational Citizenship Behaviour. Industrial Management and Data Systems 2012;112(1)-64–82. doi: 10.1108/02635571211193644.

Tsai PCF, Yen YF, Huang LC, Huang IC. A Study on Motivating Employees’ Learning Commitment in the Post-Downsizing Era: Job Satisfaction Perspective. Journal of World Business 2007;42(2):157–169. doi: 10.1016/j.jwb.2007.02.002.

Hsu IC. Knowledge Sharing Practices As a Facilitating Factor for Improving Organizational Performance Through Human Capital: A Preliminary Test. Expert Systems with Applications 2008;35(3):1316–1326. doi: 10.1016/j.eswa.2007.08.012.

Hayes AF. Introduction to Mediation, Moderation, and Conditional Process Analysis 2nd Ed. New York: The Guilford Press: 2018.

Baron RM, Kenny DA. The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of personality and social psychology 1986;51(6):1173-1182. doi: 10.1037//0022-3514.51.6.1173.

Ghozali I. Aplikasi Analisis Multivariate Dengan Program IBM SPSS 23 Edisi 8. Semarang: Badan Penerbit Universitas Diponegoro: 2016.

Pradana HA, Uliani Z. Fostering Or Hindering Creativity At Work? Moderating Role Of Proactive Personality Toward Support And Meaningfulness. Jurnal Aplikasi Bisnis dan Manajemen (JABM) 2021 Sep;7(3):559-570. doi: 10.17358/jabm.7.3.559.

Iliopoulos E, Morrissey N, Baryeh K, Polyzois I. Correlation between Workplace Learning and Job Satisfaction of NHS Healthcare Professionals. British Journal of Health Care Management 2018;25(5):226-233. doi: 10.12968/bjhc.2018.24.5.226.

Lei H, Do NK, Le PB. Arousing a positive climate for knowledge sharing through moral lens: the mediating roles of knowledge-centered and collaborative culture. Journal of Knowledge Management 2019;23(8):1586-1604. doi: 10.1108/JKM-04-2019-0201

Li X, Zhang J, Zhang S, Zhou M. A multilevel analysis of the role of interactional justice in promoting knowledge-sharing behavior: The mediated role of organizational commitment. Industrial Marketing Management 2017;62:226-233. doi: 10.1016/j.indmarman.2016.09.006

PlumX Metrics

Published
2022-04-15
How to Cite
Agustin, I. Y., & Pradana, H. A. (2022). Berbagi Pengetahuan adalah Kekuatan: Perspektif Teori Pertukaran Sosial dan Efek Pemediasi Berganda Komitmen Belajar dan Adaptasi Interpersonal. JURNAL NUSANTARA APLIKASI MANAJEMEN BISNIS, 7(1), 1 - 16. https://doi.org/10.29407/nusamba.v7i1.16565