Manajemen Perubahan di Sektor Pemerintahan: Peran Digital leadership dalam Transformasi Digital
DOI:
https://doi.org/10.29407/jpeaku.v5i1.25311Keywords:
Transformasi Digital, Change Management, Kepemimpinan Digital, Sektor Publik, Teknologi PemerintahanAbstract
Transformasi digital telah menjadi agenda utama dalam sektor pemerintahan di berbagai negara. Namun, implementasi perubahan dalam birokrasi pemerintahan sering kali menghadapi berbagai tantangan, seperti resistensi organisasi, keterbatasan sumber daya manusia dan teknologi, serta kompleksitas regulasi. Dalam konteks ini, kepemimpinan digital (digital leadership) menjadi faktor kunci yang dapat menentukan keberhasilan transformasi digital dalam sektor publik. Penelitian ini mengadopsi pendekatan Systematic Literature Review (SLR) dengan metode PRISMA untuk mengkaji tren penelitian terkait strategi manajemen perubahan dan digital leadership dalam pemerintahan selama dua dekade terakhir. Hasil analisis menunjukkan bahwa keberhasilan transformasi digital tidak hanya bergantung pada adopsi teknologi, tetapi juga pada kesiapan budaya organisasi, peran kepemimpinan visioner, serta kebijakan yang mendukung inovasi. Selain itu, faktor organisasi, kompetensi digital pegawai, serta regulasi yang adaptif juga berkontribusi dalam mempercepat implementasi perubahan.
Downloads
References
Abdulrahman, B. M. A., & Mohammed, S. M. (2024). Investigating the Impact of Digital leadership Dimensions on Service Economics Dimensions: An Empirical Study of Service Ministries in the Kingdom of Saudi Arabia. International Review of Management and Marketing, 14(6), 325–333. https://doi.org/10.32479/irmm.17269
Adewumi, A. P., & Abasilim, U. D. (2024). Digital Competency and Public Sector Digital Transformation in Nigeria. ACM International Conference Proceeding Series, 56–66. https://doi.org/10.1145/3680127.3680131
Albannai, N. A., Raziq, M. M., Malik, M., Scott-Kennel, J., & Igoe, J. (2024). Unraveling the role of digital leadership in developing digital dynamic capabilities for the Digital Transformation of firms. Benchmarking. https://doi.org/10.1108/BIJ-10-2023-0756
Al-Khayari, N. M., Yousefi, M., & Aigbogun, O. (2024). A predictive model for collaborative leadership in Digital Transformation: Does it make a difference in Oman’s e-government performance? Foresight, 26(5), 775–792. https://doi.org/10.1108/FS-08-2023-0163
Andrews, R., Boyne, G. A., Meier, K. J., O’Toole, L. J., & Walker, R. M. (2005). Representative bureaucracy, organizational strategy, and public service performance: An empirical analysis of english local government. Journal of Public Administration Research and Theory, 15(4), 489–504. https://doi.org/10.1093/jopart/mui032
Androniceanu, A., Sabie, O.-M., Georgescu, I., & Drugău-Constantin, A.-L. (2023). Main factors and causes that are influencing the digital competences of human resources. Administratie Si Management Public, 41, 26–53. https://doi.org/10.24818/AMP/2023.41-02
Armenakis, A. A., Harris, S. G., & Mossholder, K. W. (1993). Creating Readiness for Organizational Change. Human Relations, 46(6), 681–703. https://doi.org/10.1177/001872679304600601
Bjerke-Busch, L. S., & Aspelund, A. (2021). Identifying Barriers for Digital Transformation in the Public Sector. In Management for Professionals: Vol. Part F457 (pp. 277–290). https://doi.org/10.1007/978-3-030-69380-0_15
Bravo, L. M., Arenas, J. L., Castillo, F. E., & Diaz, M. F. (2024). Digital Transformation strategies in governmental environments. Revista Venezolana de Gerencia.
Burnes, B. (2004). Kurt Lewin and the Planned Approach to Change: A Re-appraisal. Journal of Management Studies.
Dunleavy, P., & Evans, M. (2019). Australian administrative elites and the challenges of digital-era change. Journal of Chinese Governance, 4(2), 181–200. https://doi.org/10.1080/23812346.2019.1596544
Dunleavy, P., Margetts, H., Bastow, S., & Tinkler, J. (2006). New public management is dead - Long live digital-era governance. Journal of Public Administration Research and Theory, 16(3), 467–494. https://doi.org/10.1093/jopart/mui057
Fernandez, S. Z., & Rainey, H. G. (2006). Managing Successful Organizational Change in the Public Sector. Public Administration Review. www.aspanet.org
Fountain, J. E., & Kennedy, J. F. (2001). Building the Virtual State: Information Technology and Institutional Change Enacting Technology. Brookings Institution Press.
Kane, G. C., Palmer, D., Phillips, A. N., Kiron, D., & Buckley, N. (2019). Accelerating Digital Innovation Inside and Out Agile Teams, Ecosystems, and Ethics. MIT Sloan Management Review. https://sloanreview.mit.edu/big-ideas/digital-leadership
Kotter, J. P. (2006). Leading Change. Harvard Business Review. www.hbrreprints.org
Kusanke, K., Pilgenröder, S., Kendziorra, J., & Winkler, T. J. (2023). Digital leadership in the Public Sector: Towards a Public Sector Digital leadership Competency Model. 29th Annual Americas Conference on Information Systems, AMCIS 2023. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85187165301&partnerID=40&md5=a1410b6725cac0c8cb864f97fdd061e4
Lewin, K. (1951). Field Theory in Social Science.
Liberati, A., Altman, D. G., Tetzlaff, J., Mulrow, C., Gøtzsche, P. C., Ioannidis, J. P. A., Clarke, M., Devereaux, P. J., Kleijnen, J., & Moher, D. (2009). The PRISMA statement for reporting systematic reviews and meta-analyses of studies that evaluate health care interventions: explanation and elaboration. Journal of Clinical Epidemiology, 62(10), e1–e34. https://doi.org/10.1016/j.jclinepi.2009.06.006
Mergel, I., Edelmann, N., & Haug, N. (2019). Defining Digital Transformation: Results from expert interviews. Government Information Quarterly, 36(4). https://doi.org/10.1016/j.giq.2019.06.002
Milakovich, M. E. (2021). Digital governance: Applying advanced technologies to improve public service. In Digital Governance: Applying Advanced Technologies to Improve Public Service. https://doi.org/10.4324/9781003215875
Moher, D., Liberati, A., Tetzlaff, J., & Altman, D. G. (2010). Preferred reporting items for systematic reviews and meta-analyses: The PRISMA statement. International Journal of Surgery, 8(5), 336–341. https://doi.org/10.1016/j.ijsu.2010.02.007
Naude, C., & Young, T. (2018). How to search and critically appraise the literature.
Oreg, S. (2006). Personality, context, and resistance to organizational change. European Journal of Work and Organizational Psychology, 15(1), 73–101. https://doi.org/10.1080/13594320500451247
Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-Wilson, E., McDonald, S., … Moher, D. (2021). The PRISMA 2020 statement: An updated guideline for reporting systematic reviews. In The BMJ (Vol. 372). BMJ Publishing Group. https://doi.org/10.1136/bmj.n71
Ravesteijn, P., Camu, T., Morsch, P., & Ongena, G. (2023). The Effect of E-Leadership on Digital Transformation in The Dutch Public Sector. 36th Bled EConference: Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability, BLED 2023 - Proceedings, 363–378. https://doi.org/10.18690/um.fov.4.2023.23
Rekunenko, I., Koldovskyi, A., Hordiienko, V., Yurynets, O., Abu Khalaf, B., & Ktit, M. (2025). Technology Adoption in Government Management: Public Sector Transformation Analysis. Journal of Governance and Regulation, 14(1), 150–160. https://doi.org/10.22495/jgrv14i1art14
Tangi, L., Janssen, M., Benedetti, M., & Noci, G. (2021). Digital government transformation: A structural equation modelling analysis of driving and impeding factors. International Journal of Information Management, 60. https://doi.org/10.1016/j.ijinfomgt.2021.102356
Van der Voet, J. (2014). The effectiveness and specificity of change management in a public organization: Transformational leadership and a bureaucratic organizational structure. European Management Journal, 32(3), 373–382. https://doi.org/10.1016/j.emj.2013.10.001
Westerman, G., Bonnet, D., & McAfee, A. (2014). Leading Digital: Turning Technology into Business Transformation. Harvard Business Review Press Books.
Zahedi, Z., Costas, R., & Wouters, P. (2014). How well developed are altmetrics? A cross-disciplinary analysis of the presence of ‘alternative metrics’ in scientific publications. Scientometrics, 101(2), 1491–1513. https://doi.org/10.1007/s11192-014-1264-0
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Suharyoto Suharyoto, Dian Anita Nuswantara, Dwiarko Nugrohoseno, Pharatt Run
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Copyright on any article is retained by the author(s).
- The author grants the journal, the right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgment of the work’s authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal’s published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.
- The article and any associated published material is distributed under the Creative Commons Attribution-ShareAlike 4.0 International License
