The Mediating Role of Stress Between Workload, Work Environment, and Performance of Factory Workers

  • Lila Maria Kaban Universitas Pelita Harapan
  • Jacksen Universitas Pelita Harapan
Abstract views: 77 , pdf downloads: 82
Keywords: employee productivity, employee well-being, human capital, manufacturing company, operational management

Abstract

Research Aim: This study investigates the influence of workload and work environment on employee performance, with work stress serving as the mediator

Approach: The study employed a quantitative approach using SEM-PLS analysis. The sample included 75 factory workers selected through census sampling conducted from February to June 2023 at PT PSB, a manufacturing firm in Medan, North Sumatra

Findings: Findings reveal that workload and work environment positively impact employee performance, mediated by work stress

Theoretical Contribution/Originality: This research contributes to the literature by exploring work stress as a mediator in enhancing the understanding of employee performance within the manufacturing sector

Policy Implication: Recommendations include PT PSB and similar companies prioritizing plant workers' stress levels, monitoring workload, and fostering a healthy workplace environment

Research Limitation: The scope of the study was limited by the number of respondents and the factors considered in assessing employee productivity

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Published
2024-04-01
How to Cite
Kaban, L. M., & Jacksen. (2024). The Mediating Role of Stress Between Workload, Work Environment, and Performance of Factory Workers. JURNAL NUSANTARA APLIKASI MANAJEMEN BISNIS, 9(1), 184-197. https://doi.org/10.29407/nusamba.v9i1.21196