Analisis Budaya Organisasi terhadap Organizational Citizenship Behavior dengan Employee Engagement sebagai Variabel Mediasi
Abstract
The purpose of this study is to find out the effect of organizational culture on OCB mediated by employee engagement at PT. BPD Bali Cabang Utama Denpasar. 76 respondents were used in this study determined with saturated method. Data was collected using a survey approach, where the research instrument used was a questionnaire, then analyzed using the Partial Least Square (PLS). The results showed that organizational culture had a positive significant effect on OCB; Organizational culture has a positive and significant effect on employee engagement; Employee engagement has a positive and significant effect on OCB and Employee engagement able to mediate organizational culture on OCB at PT. BPD Bali Cabang Utama Denpasar.
Downloads
References
Pradana M, Fakhri M, Gilang A, Khairin P. Determinants Of Organizational Citizenship Behavior: The Case Of An Indonesian Insurance Company. J Bisnis Dan Manaj 2018;19:88–100.
Munandar MA, Banani A, Sudarto S. Organizational Citizenship Behavior (OCB) Teachers And Staff (Ptk) Regional Honorariums (Honda) Elementary School (Sd) In Banyumas. Kaji Ekon Dan Bisnis 2018;13:17–30.
Ameer N. Impact Of Organizational Culture On Employee Performance And Organizational Citizenship Behavior (OCB). Int J Bus Adm Stud 2017;3:183–196.
Muizu WOZ, Sari D. Improving Employee Performance Through Organizational Culture, Leadership, And Work Motivation: Survey On Banking Organizations In Southeast Sulawesi. J Bisnis Dan Manaj 2019;20:71–88.
Nugraha IPS, Adnyani IGAD. Pengaruh Budaya Organisasi, Komitmen Organaisasi, Dan Kompetensi Terhadap Organizational Citizenship Behaviour Pada Setda Kota Denpasar. E-Jurnal Manaj Univ Udayana 2018;7:1–28.
Mahardika INBP, Wibawa IMA. Pengaruh Budaya Organisasi Kepuasan Kerja Dan Komitmen Organisasional Terhadap Organizational Citizenship Behavior Pada Karyawan. E-Jurnal Manaj 2019;8:7340– 7370.
Aspan H, Wahyuni ES, Effendy S, Bahri S, Rambe MF, Saksono FB. The moderating effect of personality on organizational citizenship behavior: The case of university lecturers. Int J Recent Technol Eng 2019;8:412–6.
Jain L, Ansari AA. Effect Of Perception Of Organisational Politics On Employee Engagement With Personality Traits As Moderating Factors. South East Asian J Manag 2018;12:85–104.
Susanto A, Hadiyati E, Martaleni. Pengaruh Penilaian Kinerja Dan Gaya Kepemimpinan Terhadap Organizational Citizenship Behavior Yang Dimediasi Employee Engagement Pada KPP Pratama Malang Selatan. J Ekon Dan Manaj 2020;21:94–109.
Indryani NWS, Ardana IK. Peran Employee Engagement Dalam Memediasi Pengaruh Pengembangan Karir Terhadap Organizational Citizenship Behavior. E-Jurnal Manaj Univ Udayana 2019;8:5527–5548.
Fauziridwan M, Adawiyah WR, Ahmad AA. Pengaruh Employee Engagement Dan Kepuasan Kerja Terhadap Organizational Citizenship Behavior (OCB) Serta Dampaknya Terhadap Turnover Intention. J Ekon Bisnis, Dan Akunt 2018;20:1–23.
Dalimunthe L, Zuanda MI. Pengaruh Self-Efficacy, Perceived Organizational Support Dan Employee Engagement Terhadap Organizational Citizenship Behavior Pada Perusahaan Daerah Air Minum Kota Padang. J Manaj Pendidik Dan Ilmu Sos 2020;1:114–126.
Xu S, Wang Y-C, Ma E. A workplace-driven model on the formation of OCB-C: perspectives of social exchange theory and agency theory. Int J Contemp Hosp Manag 2022;34:2684–703. https://doi.org/https://doi.org/10.1108/IJCHM-11-2021-1409.
Hasan H, Astuti S, Tri WA, Iqbal M. Impact Of Organizational Culture On Employee Engagement And Employee Performance: A Stimuli- Organism-Response Approach. J Sos Dan Hum 2021;23:235–247.
Rais IS, Parmin. Pengaruh Perceived Organizational Support Dan Budaya Organisasi Terhadap Employee Engagement Dengan Kepuasan Kerja Sebagai Variabel Intervening (Studi Pada Pegawai Non-PNS Distapang Kabupaten Kebumen). J Ilm Mhs Manajemen, Bisnis Dan Akunt 2020;2:813–833.
Abbas M. The Effect Of Organizational Culture And Leadership Style Towards Employee Engagement And Their Impact Towards Employee Loyalty pp. Asian J Technol Manag Res 2017;7:1–11.
Mahayasa IGA, Sintaasih DK, Putra MS. Pengaruh Kepuasan Kerja Dan Budaya Organisasi Terhadap Komitmen Organisasional Dan Organizational Citizenship Behavior Perawat. Matrik J Manajemen, Strateg Bisnis Dan Kewirausahaan 2018;12:73–86.
Zohra D, Tarek H. The Role Of Organizational Culture On Enhancing The Organizational Citizenship Behavior - A Field Study Of The Algerian- Cuban Friendship Hospital For Ophthalmology In Djelfa. Alger Sci J Platf 2021;11:561–580.
Zahreni S, Simarmata R, Nainggolan Y. Pengaruh Budaya Organisasi Terhadap Keterikatan Kerja Dan Organizational Citizenship Behavior (OCB). Anal J Magister Psikol Uma 2021;13:2502–4590.
Soelton M, Noermijati N, Vizano NA, Parmariza Y, Abadi YB, Zulfriadi S. Recognizing The Role Of Job Satisfaction In Predicting The Relationship Between Political Organization, Organizational Climate, And Organizational Culture On Organizational Citizenship Behaviour On Liquor Distributor Companies In Indonesia. Eur J Bus Manag 2020;12:1905-2222.
Azmy A. Implications Of Job Satisfaction, Organizational Commitment, And Organizational Culture On Organizational Citizenship Behavior In Electrical Professional Organizations In Indonesia. Int J Appl Bus Res 2021;3:63–80.
Meng J, Berger BK. The Impact Of Organizational Culture And Leadership Performance On Pr Professionals’ Job Satisfaction: Testing The Joint Mediating Effects Of Engagement And Trust. Public Relat Rev 2019;45:64–75.
Ahad A Al, Khan MR. Exploring The Mediating Effect Of Demographic Attributes On The Relationship Between Employee Engagement And Organizational Citizenship Behavior. Int J Manag 2020;9:11–23.
Amadi BZ, Jaja SA, Ukoha O. An Empirical Study On Relationship Between Employee Engagement And Organizational Citizenship Behavior In Maritime Firms, Onne, Nigeria. Int J Adv Acad Res 2017;3:16–32.
Shams MS, Niazi MM, Asim F. The Relationship Between Perceived Organizational Support, Employee Engagement, And Organizational Citizenship Behavior: Application Of PLS-SEM Approach. Kardan J Econ Manag Sci 2020;3:35–55.
Bayasgalan T, Chantsaldulam R. The Impacts Of Organizational Culture, Knowledge Management And Employee Engagement On Job Satisfaction: The Case Of Supportive Service Officers In Mongolia. Appl Stud Agribus Commer 2017;11:97–104.
Ullah PS, Jamal W, Naeem M. The Relationship Of Employee Engagement, Organizational Commitment, And Organizational Citizenship Behavior. Jinnah Bus Rev 2018;6:35–41.
Organ DW, Podsakoff PM, Mackenzie SB. Organizational Citizenship Behavior: Its Nature, Antecedents, And Consequences. Sage Publicaton; 2006.
Denison DR, Haaland S, Goelzer P. Corporate Culture And Organizational Effectiveness: Is There A Similar Pattern Around The World? Elsevier Sci 2003;3:205–227.
Sugianingrat IAPW, Yasa NNK, Sintaasih DK. Peningkatan Kinerja Karyawan Melalui Employee Engagement Dan Organizational Citizenship Behavior. Bandung: Media Sains Indonesia; 2021.
Winoto SA, Priadana S, Indah DY. Komitmen Dan Budaya Organisasi Terhadap Organizational Citizenship Behavior (Ocb). J Ris Bisnis Dan Manaj 2020;13:92 –95.
Widati R. Pengaruh Iklim Organisasi Dan Keterlibatan Kerja Terhadap Organizational Citizenship Behavior (OCB) Karyawan Pada PT. Lautan Berlian Utama Motor Pangkalpinang. Thesis. Universitas Bangka Belitung, 2019.
Ariani AP, Sintaasih DK, Putra MS. Pengaruh Budaya Organisasi Terhadap Organizational Citizenship Behavior Dengan Pemediasi Komitmen Afektif Di Sekretariat Kabupaten Badung. E-Jurnal Ekon Dan Bisnis Univ Udayana 2017;6:2665–2696.
Claresta AD. Pengaruh Employee Engagement Dan Budaya Organisasi Terhadap Organizational Citizenship Behavior (OCB)(Studi Pada Perawat Dan Bidan Rumah Sakit Permata Bunda Malang). J Ilm Mhs Fak Ekon Dan Bisnis 2019;8:1–17.
Copyright (c) 2022 Cokorda Istri Sri Satyawati, Agoes Ganesha Rahyuda
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
