Information Technology Governance Design in DevOps-Based E-Marketplace Companies Using COBIT 2019 Framework

  • Merryana Lestari Universitas Kristen Satya Wacana
  • Ade Iriani Universitas Kristen Satya Wacana
  • Hendry Hendry Universitas Kristen Satya Wacana
Abstract views: 167 , PDF downloads: 141
Keywords: Information Technology Governance, E-Marketplace Companies, DevOps, COBIT 2019

Abstract

The E-Marketplace system is a digital place where sellers and buyers meet virtually, and transactions can be processed safely. E-Marketplace companies are oriented toward consumer-centric products and services and operate and have 24/7 non-stop transaction activities. E-Marketplace system development has become the digital transformation in Information Technology (IT) governance that meets the requirements of a system-based automated control with the application of DevOps principles. This study uses a mixed method approach through questionnaires, interviews, expert judgment, and relevant literature reviews related to the e-Marketplace system and IT governance concepts using the COBIT 2019 framework, which has 11 design factors with 40 IT processes to obtain the most appropriate governance model for e-Marketplace companies. The results were obtained in the form of 6 (six) methods in the IT governance model using the DevOps approach, namely the APO03 – Managed Enterprise Architecture, APO04 – Managed Innovation, BAI04 – Managed Availability and Capacity, BAI06 – Managed IT Changes, BAI11 – Managed Projects, and DSS03 – Managed Problems with a score ≥ 75 and the capability level target is at level 4.

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Published
2022-08-13
How to Cite
[1]
M. Lestari, A. Iriani, and H. Hendry, “Information Technology Governance Design in DevOps-Based E-Marketplace Companies Using COBIT 2019 Framework”, intensif, vol. 6, no. 2, pp. 233-252, Aug. 2022.