Analysis of E-Government Health Application Features Acceptance on Partner Applications During COVID-19

  • Wan Azizah Sri Nuraini Institut Teknologi Telkom Surabaya
  • Hawwin Mardhiana Institut Teknologi Telkom Surabaya
  • Aris Kusumawati Institut Teknologi Telkom Surabaya https://orcid.org/0000-0003-2974-2676
Abstract views: 566 , PDF downloads: 835
Keywords: Public Acceptance, E-Government Health Application, UTAUT2, SEM-PLS

Abstract

This study analyzes the factors that influence public acceptance of E-Government Health Application feature on partner applications. The current phenomenon in the health sector is the emergence of COVID-19 which has a very fast rate of human-to-human spread. To handle these cases, the government evaluates and looks for new innovations by cooperating with new partners and making E-Government Health Application feature accessible through partner applications to make it easier for the public. The successful use of the system is influenced by the acceptance and use of the individual who uses it. The research model used in this study is a modified UTAUT2 model with a total sample of 250 respondents. Model testing is done by statistical analysis using SmartPLS software. It was found that Facilitating Conditions and Behavioral Intention variables had a positive and significant effect on Use Behavior variable with t-statistic of 3.659 and 4.505. Habit had a positive and significant effect on Behavioral Intention and Use Behavior variables with t-statistic of 7.939 and 3.232. Meanwhile, the Experience moderating variable affects the Facilitating Condition on Behavioral Intention variable and affects the Behavioral Intention on Use Behavior variable with t-statistics of 2.069 and 1.972

Downloads

Download data is not yet available.

References

C. CDC Weekly, “The Epidemiological Characteristics of an Outbreak of 2019 Novel Coronavirus Diseases (COVID-19) — China, 2020,” China CDC Wkly, vol. 2, no. 8, pp. 113–122, 2020, doi: 10.46234/ccdcw2020.032.

Kompas, “Vaksinasi Penting, tapi Tidak Gantikan Kebijakan Pengendalian Covid-19,” Kompas.com, Jan. 09, 2021. https://www.kompas.com/sains/read/2021/01/09/121335023/vaksinasi-penting-tapi-tidak-gantikan-kebijakan-pengendalian-covid-19?page=all (accessed Mar. 20, 2022).

D. J. Bayu, “Hambatan PeduliLindungi Menjadi SuperApps di Masa Normal Baru,” JURNALISME DATA, Sep. 28, 2021. https://katadata.co.id/ariayudhistira/analisisdata/6152932c14921/hambatan-pedulilindungi-menjadi-superapps-di-masa-normal-baru (accessed Mar. 21, 2022).

F. Reporter, “Transformasi Aplikasi PeduliLindungi Setelah Pandemi COVID-19,” Fimela.com, Nov. 21, 2022. https://www.fimela.com/info/read/5069772/transformasi-aplikasi-pedulilindungi-setelah-pandemi-covid-19 (accessed Nov. 24, 2022).

Muhardi Saputra, Berlian Maulidya Izzati, and Jannatul Rahmadiani, “The Acceptance of Government Resource Planning System Using UTAUT 2,” Jurnal Sistem Informasi, vol. 17, no. 1, pp. 1–19, Apr. 2021, doi: 10.21609/jsi.v17i1.1010.

S. Aprilisa, S. Samsuryadi, and S. Sukemi, “Pengujian Validitas dan Reliabilitas Model UTAUT 2 dan EUCS Pada Sistem Informasi Akademik,” JURNAL MEDIA INFORMATIKA BUDIDARMA, vol. 5, no. 3, Jul. 2021, doi: 10.30865/mib.v5i3.3074.

F. Andini and I. Hariyanti, “PENERAPAN MODEL UTAUT 2 UNTUK MEMAHAMI PERILAKU PENGGUNAAN OASIS DI SEKOLAH TINGGI TEKNOLOGI BANDUNG,” Naratif Jurnal Nasional Riset Aplikasi dan Teknik Informatika, vol. 3, no. 02, pp. 1–10, Dec. 2021, doi: 10.53580/naratif.v3i02.127.

V. Venkatesh, S. M. Walton, and J. Y. L. Thong, “Quarterly Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1,” MIS Quarterly, 2012, doi: 10.2307/41410412.

T. M. C. Sutjipto, “PENERAPAN ADOPSI TEKNOLOGI MODEL UTAUT UNTUK SISTEM LAYANAN SAMSAT TERINTEGRASI BERBASIS MOBILE,” Jurnal Manajemen Informatika, vol. 10, no. 02, 2020.

I. Ismarmiaty and D. Etmy, “Model Pendekatan UTAUT2 Modifikasi pada Analisis Penerimaan dan Penggunaan Teknologi E-Government di Nusa Tenggara Barat,” MATRIK : Jurnal Manajemen, Teknik Informatika dan Rekayasa Komputer, vol. 18, no. 1, pp. 106–114, Nov. 2018, doi: 10.30812/matrik.v18i1.347.

B. Dionika, I. Irwansyah, and M. Safira, “The Acceptance And Use of Digital Public Service: An Influence of Trust and An Application of UTAUT2,” in Proceedings of the Proceedings of the 1st Padjadjaran Communication Conference Series, PCCS 2019, 9 October 2019, Bandung, West Java, Indonesia, Jan. 2020. doi: 10.4108/eai.9-10-2019.2291112.

Syamsudin, R. Meiyanti, D. Satria, R. Wahyuni, and D. I. Sensuse, “Exploring Factors Influence Behavioral Intention to Use E-Government Services Using Unified Theory of Acceptance and Use of Technology 2 (UTAUT2),” in International Seminar on Research of Information Technology and Intelligent Systems (ISRITI), Nov. 2018, pp. 237–242. doi: 10.1109/ISRITI.2018.8864474.

Sutanto, I. Ghozali, and Rr. S. Handayani, “FAKTOR-FAKTOR YANG MEMENGARUHI PENERIMAAN DAN PENGGUNAAN SISTEM INFORMASI PENGELOLAAN KEUANGAN DAERAH (SIPKD) DALAM PERSPEKTIF THE UNIFIED THEORY OF ACCEPTANCE AND USE OF TECHNOLOGY 2 (UTAUT 2) DI KABUPATEN SEMARANG,” Jurnal Akuntansi dan Auditing, vol. 15, no. 1, pp. 37–68, 2018, doi: 10.14710/jaa.15.1.37-68.

D. Sekarini, “Faktor Penerimaan Pengguna pada E-Learning dari Perspektif Siswa Sekolah Dasar Berbasis UTAUT Model,” JATISI (Jurnal Teknik Informatika dan Sistem Informasi), vol. 8, no. 4, pp. 1693–1709, Dec. 2021, doi: 10.35957/jatisi.v8i4.1257.

E. Setiawan, W. W. Winarno, and D. H. Fudholi, “Analisis Faktor Penerimaan Layanan e-Government dengan Menggunakan Model UTAUT2 dan GAM di Kabupaten Gunungkidul,” JURNAL MEDIA INFORMATIKA BUDIDARMA, vol. 5, no. 1, p. 34, Jan. 2021, doi: 10.30865/mib.v5i1.2565.

D. Hadiansyah, “Evaluasi Sistem Informasi Akademik Universitas Mercu Buana Yogyakarta Menggunakan Unified Theory of Accpetance and Use of Technology 2 (UTAUT2),” 2019, doi: https://doi.org/10.26486/jmai.v4i1.108.

M. J. Hayman et al., “Evaluating Evidence-Based Content, Features of Exercise Instruction, and Expert Involvement in Physical Activity Apps for Pregnant Women: Systematic Search and Content Analysis,” JMIR Mhealth Uhealth, vol. 10, no. 1, Jan. 2022, doi: 10.2196/27095.

N. W. Nugroho, W. W. Winarno, and H. P. Putro, “Evaluasi Tingkat Penerimaan Masyarakat terhadap Aplikasi Jogja Istimewa menggunakan Modifikasi Unified Theory of Acceptance and Use of Technology 2 (UTAUT2),” Jurnal Ilmiah Teknologi Informasi Asia, vol. 14, no. 2, p. 135, Feb. 2021, doi: 10.32815/jitika.v14i2.484.

M. I. Dwiputranti, R. A. Oktora, L. Okdinawati, and M. N. Fauzan, “Acceptance and Use of Information Technology: Understanding Information Systems for Indonesia’s Humanitarian Relief Operations,” Gadjah Mada International Journal of Business, vol. 21, no. 3, p. 242, Dec. 2019, doi: 10.22146/gamaijb.39199.

Badan Pusat Statistik, “DATA SENSUS,” Badan Pusat Statistik, 2022. https://www.bps.go.id/istilah/index.html?Istilah_page=4 (accessed Apr. 03, 2022).

R. Rahman, I. G. A. O. Suryawardani, and A. S. Wiranatha, “The Influence of Services’ Quality on Intention to Revisit through Mediation of Satisfaction of Visitors at Sasak Sade Village, Central Lombok, West Nusa Tenggara,” E-Journal of Tourism, p. 322, Oct. 2019, doi: 10.24922/eot.v6i2.53751.

J. F. Hair, W. C. Black, B. J. Babin, and R. E. Anderson, MULTIVARIATE DATA ANALYSIS EIGHTH EDITION, 8th ed. 2019. [Online]. Available: www.cengage.com/highered

S. F. Bayastura, B. Warsito, and D. M. K. Nugraheni, “Integration of UTAUT 2 and Delone & McLean to Evaluate Acceptance of Video Conference Application,” INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi, vol. 6, no. 2, pp. 198–217, Aug. 2022, doi: 10.29407/intensif.v6i2.17897.

M. A. Sabri Alrawi et al., “Examining factors that effect on the acceptance of mobile commerce in Malaysia based on revised UTAUT,” Indonesian Journal of Electrical Engineering and Computer Science, vol. 20, no. 3, p. 1173, Dec. 2020, doi: 10.11591/ijeecs.v20.i3.pp1173-1184.

S. R. Supriyanto, D. Rolliawati, and N. Yalina, “Evaluasi Penerimaan Modul Kepegawaian SIESTA Menggunakan Model UTAUT2,” Edumatic : Jurnal Pendidikan Informatika, vol. 4, no. 1, pp. 11–20, Jun. 2020, doi: 10.29408/edumatic.v4i1.1989.

A. Al-Okaily, M. Al-Okaily, T. Ai Ping, H. Al-Mawali, and H. Zaidan, “An empirical investigation of enterprise system user satisfaction antecedents in Jordanian commercial banks,” Cogent Business & Management, vol. 8, no. 1, Jan. 2021, doi: 10.1080/23311975.2021.1918847.

S. Sarosa and A. Retno Setyowati, “Factors Influencing iPad Acceptance in Mandatory Conditions by Students: Cross-Classes Analysis,” INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi, vol. 4, no. 2, pp. 247–258, Aug. 2020, doi: 10.29407/intensif.v4i2.14455.

F. Rahmadan, Y. T. Mursityo, and N. H. Wardani, “Evaluation of User Acceptance of Enterprise Resource Planning System at Material Resource Planning Division of PT. Xacti Indonesia,” INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi, vol. 5, no. 1, pp. 27–42, Feb. 2021, doi: 10.29407/intensif.v5i1.14590.

J. W. Alba and J. W. Hutchinson, “Dimensions of Consumer Expertise,” Journal of Consumer Research, vol. 13, no. 4, p. 411, Mar. 1987, doi: 10.1086/209080.

A. S. Notani, “Moderators of Perceived Behavioral Control’s Predictiveness in the Theory of Planned Behavior: A Meta-Analysis,” Journal of Consumer Psychology, vol. 7, no. 3, pp. 247–271, 1998, doi: 10.1207/s15327663jcp0703_02.

N. Rianadewi, D. G. Hendra Divayana, and I. M. A. Pradnyana, “ANALISIS PENERIMAAN PENGGUNA SISTEM INFORMASI PERPUSTAKAAN DAN ARSIP DAERAH KABUPATEN BULELENG MENGGUNAKAN MODEL UNIFIED THEORY OF ACCEPTANCE AND USE OF TECHNOLOGY (UTAUT),” Kumpulan Artikel Mahasiswa Pendidikan Teknik Informatika (KARMAPATI), vol. 8, no. 2, p. 394, Jul. 2019, doi: 10.23887/karmapati.v8i2.18391.

PlumX Metrics

Published
2023-02-10
How to Cite
[1]
W. A. S. Nuraini, H. Mardhiana, and A. Kusumawati, “Analysis of E-Government Health Application Features Acceptance on Partner Applications During COVID-19”, intensif, vol. 7, no. 1, pp. 33-53, Feb. 2023.