The Influence of Service Quality On Customer Loyalty and Satisfaction as an Intervening Variable in using Bus Transportation Services. JURNAL NUSANTARA APLIKASI MANAJEMEN BISNIS, [S. l.], v. 8, n. 2, p. 487–497, 2023. DOI: 10.29407/nusamba.v8i2.19774. Disponível em: https://ojs.unpkediri.ac.id/index.php/manajemen/article/view/19774. Acesso em: 3 apr. 2025.