[1]
Setia, L.C., Ronald, R. and Amelia, A. 2021. Analysis of the Effect of Service Quality Dimensions on Customer Loyalty through Perceived Value, Image, Consumption Emotion and Customer Satisfaction on Shangri-La Hotel Customers in Surabaya: English. JURNAL NUSANTARA APLIKASI MANAJEMEN BISNIS. 6, 2 (Oct. 2021), 307 - 320. DOI:https://doi.org/10.29407/nusamba.v6i2.15977.