Anam MK, Mahendra MI, Agustin W, Rahmaddeni R, Nurjayadi N. Framework for Analyzing Netizen Opinions on BPJS Using Sentiment Analysis and Social Network Analysis (SNA). intensif [Internet]. 2022Feb.11 [cited 2024Apr.23];6(1):11-8. Available from: https://ojs.unpkediri.ac.id/index.php/intensif/article/view/15870