Fitri, A. S., Wati, S. F. A., Najaf, A. R. E., Kartika, D. S. Y., Widodo, S. and Nabila, A. W. (2024) “Analysis and Design of Customer Relationship Management System on the SMEs Using Iconix Process”, INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi, 8(2), pp. 166-180. doi: 10.29407/intensif.v8i2.21043.