FITRI, Anindo Saka; WATI, Seftin Fitri Ana; NAJAF, Abdul Rezha Efrat; KARTIKA, Dhian Satria Yudha; WIDODO, Suryo; NABILA, Achmad Wildan. Analysis and Design of Customer Relationship Management System on the SMEs Using Iconix Process. INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi, Indonesia, INA, v. 8, n. 2, p. 166–180, 2024. DOI: 10.29407/intensif.v8i2.21043. Disponível em: https://ojs.unpkediri.ac.id/index.php/intensif/article/view/21043. Acesso em: 3 apr. 2025.